At Kitchen Utensil, your privacy and the security of your personal information are our top priorities. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or make a purchase. By using our services, you agree to the practices described in this policy.

1. Information We Collect

When you interact with our website, we collect information in the following ways:

  • Personal Information: This includes details such as your name, email address, shipping address, phone number, and payment information. We collect this information when you create an account, place an order, or contact our customer service team.
  • Non-Personal Information: This includes data such as your browser type, IP address, device information, and browsing patterns. This information helps us improve the functionality and user experience of our website.
  • Cookies: We use cookies to enhance your shopping experience. Cookies are small files that are stored on your device to remember your preferences and help us analyze website traffic. You can manage cookie settings through your browser preferences.

2. How We Use Your Information

The information we collect is used to improve our services and provide you with a better customer experience. Specifically, we may use your data for the following purposes:

  • Order Processing: To process and fulfill your orders, including delivering products to your shipping address and communicating with you regarding your purchase.
  • Customer Support: To respond to your inquiries, provide assistance with your orders, and address any issues or concerns you may have.
  • Marketing: With your consent, we may send you promotional emails, newsletters, and updates about our products, services, or special offers. You can opt-out of marketing communications at any time by following the unsubscribe link in our emails.
  • Improving Our Website: We use non-personal information to analyze website traffic, improve user experience, and make updates to the website’s design and functionality.

3. How We Protect Your Information

We take the security of your personal information seriously. We use advanced encryption methods to protect sensitive data, such as payment details, during transmission. Additionally, our website is hosted on secure servers, and we comply with industry standards for data protection.

  • Payment Security: All transactions are processed through secure payment gateways that comply with Payment Card Industry Data Security Standard (PCI-DSS).
  • Access Control: Access to your personal information is restricted to authorized personnel only. We employ strict internal protocols to safeguard your data from unauthorized access, alteration, or disclosure.

4. Sharing Your Information

We respect your privacy and will not sell or rent your personal information to third parties. However, we may share your data in the following situations:

  • Service Providers: We may share your information with trusted third-party service providers (such as payment processors, shipping companies, and email marketing services) to facilitate order fulfillment and improve your experience with us.
  • Legal Compliance: If required by law or to protect our rights, we may disclose your personal information to government authorities or legal entities.

5. Your Data Rights

As a customer, you have the right to access, correct, or delete your personal information. If you would like to review or update the data we have collected about you, or if you wish to request the deletion of your personal information, please contact us using the details below.

  • Accessing Your Information: You can log in to your account on our website to view and update your personal details.
  • Opting Out of Marketing Communications: If you no longer wish to receive marketing emails, you can unsubscribe by clicking the “unsubscribe” link included in our emails.
  • Data Deletion: To request the deletion of your account or personal information, please contact us directly. We will honor your request, except where we are required to retain certain data for legal or administrative purposes.

6. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before providing any personal information.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the updated date. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please feel free to contact us:

  • Phone Number: +14704622201
  • Email: [email protected]
  • Address: 158 Woodland Dr, Mastic Beach, NY 11951-3112, USA

Thank you for trusting Kitchen Utensil with your personal information. We are committed to providing you with an exceptional shopping experience while safeguarding your privacy.